DO NOT EMAIL CONFIDENTIAL INFORMATION
TO US OR ANYONE ELSE
Transmission of information on-line, over the Internet, or through the electronic means can be unstable, unreliable and insecure. There is a risk that information may be intercepted illegally.
In some cases, you may actually choose to provide us with your e-mail address or other personal information such as your address or phone number. For example, when you complete our “Contact Us” form, we request certain contact information from you so that we may properly respond to your inquiry. Likewise, if you send us an e-mail for any reason, you are by default providing us with an e-mail address.
Your inquiry, whether it is an e-mail or a “Contact Us” form submission, will be addressed by Fountain Professional Group, Inc. Representative. This is necessary to help insure that your specific inquiry is answered in accordance with the laws and regulations of your state of residence. E-mail addresses or other information you voluntarily provide while visiting our website are used solely for the purpose of responding to your questions and concerns, and will only be shared with others in accordance with applicable laws and regulations, which in some instances may require sharing such correspondence with state and/or federal regulators.
Protecting Customer Information In General
Collection, Use and Retention of Customer Information
In the course of doing business, we collect and use various types of information, including information provided by customers through personal interviews, account applications and other forms, as well as information about your transactions with us and our agents and affiliates. We use this information to service your accounts and to help you determine the types of products that are best suited to your needs and goals. We may also access information about you when considering a request from you for additional services or when exercising our rights or responsibilities under the law or any agreement with you.
Maintaining the Accuracy of Customer Information
Keeping your account information accurate and up to date is very important. If you ever find that your account information is incomplete, inaccurate or not current, please call or write to us at the telephone number or address listed on your account statement. We will correct any erroneous information as quickly as possible.
Protection of Information via Established Security Procedures
We value your privacy and maintain physical, electronic and procedural safeguards to protect your nonpublic personal information. Access to such information is restricted to our employees, representatives and agents with a business reason for access to such information. We safeguard information according to established security standards and procedures, and train our employees and representatives to understand and comply with these protections.
Restrictions on the Disclosure of Account Information with Non-Affiliated
Fountain Professional Group, Inc. Representatives will only provide personally identifiable nonpublic customer information to non-affiliated third parties when: 1) required by law, or by rules or regulations that govern Fountain Professional Group, Inc. its affiliates, 2) required in order to process a transaction with you; or 3) you have been provided with an opportunity to stop us from sharing such information (“opt-out”) and you have not exercised such opportunity. Furthermore, whenever we share personally identifiable customer information with non-affiliated third parties, we will insist that the third party agrees to maintain the confidentiality of this information in accordance with all applicable laws.
16921 E Palisades Blvd, Suite 105
480-837-5971 Fax 480-837-8973